Kiloutou

Our customer KILOUTOU, a major French player in construction equipment rental, wanted to provide its teams of auditors with audit management software, enabling them to launch audit campaigns to calculate the level of compliance of each agency’s equipment, ISO criteria and CSR. This is the context in which we intervened

Diversity of Standards and Criteria:
The diversity of ISO standards and CSR criteria has made it complex to create standardized audit questions and manage results.

Audit customization:
The different types of audit (material, ISO, CSR) required different audit approaches. Adapting the software to meet each requirement was a challenge.

Data collection and entry:
Ensuring that the data collected during audits is accurate and complete has been tricky. Errors in data entry can distort results.

Corrective Action Management:
Ensuring effective follow-up and implementation of corrective actions was not without its complexities, especially as several agencies are involved and corrective actions require coordination.

Adaptability to change:
ISO standards and CSR criteria are evolving. Our software had to be adaptable enough to incorporate new criteria or updates to standards.

Standardized audit processes:
We have developed standardized audit processes for different types of audits to ensure a consistent approach across the organization.

Training and Awareness:
We provided in-depth training for auditors to familiarize them with ISO standards, CSR criteria, and the use of the software. We also set up awareness-raising sessions to explain the benefits of the software.

Audit Template customization:
We’ve designed the software to allow easy customization of audit templates to suit the specifics of each audit type and the requirements of each agency.

Intuitive user interface:
We have designed an intuitive user interface to facilitate data entry and navigation within the software. The positive user experience will encourage adoption of the software.

Corrective Action Automation:
We integrated automation features for tracking and managing corrective actions, including automatic alerts and reminders to ensure prompt implementation of corrective actions.