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Process mapping, migration and redesign using MEGA PROCESS for SAHAM Assurance

ENT-News-min

ABOUT THE CLIENT

Saham Assurance is one of the main Moroccan insurance companies with subsidiaries in 14 African countries, they offer life and non-life products

PROJECT OVERVIEW

SAHAM Assurance’s procedures manual needed to be remodeled, redefined, undergo process re-engineering and finally integrated into a MEGA Hopex process modeling solution. The solution itself needed to be upgraded as well

TECHNICAL DIFFICULTIES

Modeling the process repository in an organization is a task that requires prior diagnostic work and a particular organizational skill. On the other hand, the technical difficulty was related to the Hopex Mega process modeling software which, although it offers a great wealth of functionality, is cumbersome to learn and difficult to upgrade because of the problems of not backward compatibility.

THE SOLUTION

“Prior diagnostic, Regression management”

KEY BENEFITS

After our service, the client could see the BPMN diagram of all its processes modeled in a structured way, for all users

TECHNOLOGY

  • Hopex Mega Process